Most free speech today has nothing to do with governments and everything to do with companies
To me, ideas are worth nothing unless executed. They are just a multiplier. Execution is worth millions.
Our version of a perfect customer experience is one in which our customer doesn’t want to talk to us. Every time a customer contacts us, we see it as a defect.
— Jeff Bezos on Amazon’s Customer Service
One of the things you learn as a college president is that if an undergraduate is wearing a tie and jacket on Thursday afternoon at three o’clock, there are two possibilities. One is that they’re looking for a job and have an interview; the other is that they are an a**hole. This was the latter case.
Former Harvard president and Secretary of the Treasury Lawrence Summers on Facebook crybabies the Winklevoss twins.
The application, known as Groupon Now, is remarkably and elegantly simple, yet it’s a radical departure from Groupon’s current deal-a-day business model. When a user opens up the smartphone app, he or she will be presented with just two buttons: “I’m hungry” and “I’m bored.” Clicking either button will open up a list of time-specific daily deals, based on his or her location.
…and as soon as the designers walked in the room, everyone stopped talking, because the designers are the most respected people in the organization. Everyone knows the designers speak for Steve because they have direct reporting to him. It is only at Apple where design reports directly to the CEO.
— PepsiCo President John Sculley (full article here)